Shipping policy
Last updated: October 2025
At Auracut, every piece is made and packaged with care. Please review the details below before placing your order.
Processing Time
Orders are typically processed within 5 business days. During launches, holidays, or restocks, please allow up to 14 business days for your order to ship.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and order weight.
- U.S. Standard Shipping: 3–7 business days
- U.S. Express Shipping: 1–3 business days
- International Shipping: 7–21 business days (varies by destination and customs)
Delivery estimates begin once your order has shipped and tracking has been issued.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow your package’s journey.
Lost or Delayed Packages
Auracut is not responsible for delays caused by the carrier or incorrect shipping addresses entered at checkout. If your package appears lost, please contact the carrier directly with your tracking number, then email us at auracutjewelry@gmail.com for further assistance.
Duties & Taxes
International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Shipping Address Changes
If you need to update your shipping address, please contact us at auracutjewelry@gmail.com within 24 hours of placing your order.